Privacy Policy

Last updated: April 06, 2025

Introduction

This Privacy Policy describes how Uday Enterprise ("we," "our," or "us") and its affiliates collect, use, share, protect, or otherwise process your personal data through our website ug.udayco.com (hereinafter referred to as the "Platform").

Please note that you may browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing of any product/service, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use, and other applicable conditions. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect personal data when you use our Platform, services, or interact with us. This may include:

  • Personal Data: Name, date of birth, address, phone number, email ID, and identity/address proof.
  • Sensitive Data: With your consent, we may collect bank details, credit/debit card information, or biometric data.
  • Tracking Data: User behavior, preferences, and transaction history.
  • Third-Party Data: Information collected from our business partners, governed by their respective policies.

Security Alert: If you receive a request for sensitive information such as bank passwords or PINs from an unverified source, do not share it and report the incident to the relevant authorities.

Usage of Information

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To assist sellers and partners in fulfilling orders.
  • To enhance user experience and customer support.
  • To notify you about offers, products, services, and updates.
  • To detect, prevent, and investigate fraudulent or illegal activities.
  • To conduct research, analysis, and surveys.

We may send you promotional messages, but you will have the option to opt-out at any time.

Sharing of Information

We may share your personal data with:

  • Our group entities, affiliates, and corporate partners for business operations.
  • Third-party vendors such as sellers, logistics partners, and payment service providers.
  • Government authorities or law enforcement agencies as required by law.
  • Other entities to enforce our Terms of Use and Privacy Policy, or to protect rights and safety.

Security Measures

We implement reasonable security practices to safeguard your data from unauthorized access or misuse. However, as data transmission over the Internet is not completely secure, we advise you to take precautions in securing your login credentials.

Important: You are responsible for maintaining the confidentiality of your account details.

Data Retention and Deletion

You may request account deletion through your profile settings or by contacting us. However, deletion may be delayed if there are pending grievances, claims, or active transactions.

We retain personal data only as long as required for business or legal purposes. In some cases, anonymized data may be retained for research and analytics.

Your Rights

You have the right to:

  • Access, update, or correct your personal data through Platform functionalities.
  • Withdraw consent for data processing by contacting us at bharatshreemarutikolkata@gmail.com with the subject "Withdrawal of Consent for Processing Personal Data".

Note: Withdrawal of consent may impact the availability of certain services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Please review this policy regularly. We will notify you about significant changes as per applicable laws.

Contact Information

For any queries or concerns regarding this Privacy Policy, please contact us at
Email: bharatshreemarutikolkata@gmail.com.
Address: LG, LG-48, P-187, VIP MARKET, C.I.T. ROAD, KAKURIGACHI, Kolkata, West Bengal, 700054
Mobile: 9331720716

Your privacy is important to us. Thank you for trusting Uday Enterprise.